stephen lloyd
home lowdown services interact observations

"Seek opportunities to meet universal consumer needs."

Stephen Lloyd

20 trends we will be living with in the 21st Century
(and some implications for marketers)

From To
1 Group identity Individual identity
2 Role playing Assertive self
3 Nuclear family Diversified families
4 Traditional Expectations Personal Preferences
5 Focused commitment Expanding network
6 Obsession with work Balanced lifestyle
7 The company The work itself
8 The functional Ambient
9 Simple sensory Heightened sensuality
10 Real nature Information nature
11 Being healthy Feeling healthy
12 Information Information environment
13 Mass media Personalized media
14 Ascribed roles Role choice
15 Home/career choice Home/career accommodation
16 World as an international market Global economy
17 Economic animal Pleasure-seeking consumer
18 Things Experiences
19 Luxury purchase Luxury enjoyment
20 Famous brands Authentic/meaningful brands

Some implications for marketers:

  • Global competition
  • Mergers/acquisitions and restructuring
  • Redefinition of core activities
  • Foresight planning
  • Consumer pull
  • Technology push
  • Fragmentation (e.g., retail food distribution)
  • Rationalisation of product portfolios/strategies for re-focusing.
  • Ability to attract and retain skills and capabilities
  • Training, re-training, re-deployment of people to develop new, pre-emptive capabilities
  • Ability to seek, to identify and to forge the right complementarities.

Critical Factors for Success

  1. Development of key strategic relationships
  2. Flexible structures and customer-focus in deployment of key people
  3. Delivery and teamwork
  4. Ability to identify and to address key issues (e.g., to deal effectively with capability strengths, weaknesses and dysfunctionalities).